Microsoft Retires Viva Topics, Shifts Focus to Knowledge Management in Copilot
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18 Mar Microsoft Retires Viva Topics, Shifts Focus to Knowledge Management in Copilot

Posted at 08:13h in Enterprise Solutions by

Key points:


Viva Topics will be retired on February 22, 2025. Microsoft is no longer investing in new features for the product.

Reason: Microsoft is focusing its AI strategy on a “generational shift” and building new knowledge management experiences within Microsoft Copilot and other parts of the Microsoft 365 suite.

Impact:

  • Topics will no longer automatically appear across Microsoft Search, Office apps, Outlook, Teams, and SharePoint modern pages.
  • Knowledge management and analytics around topics will be unavailable.
  • Viva Engage will revert to a simplified public topics model.

 

Additional notes:

While core topic experiences like adding topics to posts and following feeds will continue until retirement, AI-powered features like suggested topics and topic cards will be removed.

Microsoft emphasizes minimal disruption for users, with public topics in Viva Engage continuing to function and topic pills still linking to Engage topic pages.

Alternatives:

Microsoft suggests using SharePoint to publish and organize knowledge discoverable via Microsoft Search and leveraged by Copilot.

Our team is monitoring the evolution of knowledge management in Microsoft 365, considering Copilot for GCC will not be available until the summer of 2024.

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